End User Computing Site Reliability Engineer 1

Overview

Job details

Job type

• Full-time

 

Location

Pune, Maharashtra

 

Full job description

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.

Job Description:
Job Overview:
As a Microsoft 365 Exchange Administrator, you will play a crucial role in managing and optimizing our email communication systems, ensuring security and compliance, and supporting our Microsoft 365 services. Your expertise will be essential in maintaining seamless communication between cloud and on-premises environments, integrating advanced email security measures, and providing top-notch support to end-users.

Exchange Online Management:
Administer the configuration, maintenance, and optimization of Exchange Online , including mailbox management , distribution groups , and transport rules.
Manage user accounts , permissions, and licenses.
Implement and manage email archiving and retention policies to meet compliance requirements.
Assist in the design and implementation of future-state Exchange environment.
Responsible to provide required system reporting (audit, performance, etc)
Provide problem resolution, root cause analysis, management, and documentation of messaging related issues.
Work closely with global Admin and manage retention policy between the user and shared mailboxes.

Proofpoint Integration:
Collaborate with the security team to integrate Proofpoint for advanced email security, threat detection, and data loss prevention.

SPAM and Phishing Mitigation:
Proactively address SPAM, phishing, and malicious emails, ensuring a secure email environment.

On-Premises Exchange Management:
Maintain on-premises Exchange servers (2010/13/16/2019) in a hybrid setup, ensuring seamless communication between cloud and on-premises mailboxes.

Azure AD Connect:
Configure and manage Azure AD Connect for directory synchronization.

Teams Management:
Team App management
Team Access management

M365 License Management:
Managing different types of accounts like user/service/admin and their licenses

Compliance Management:
eDiscovery activities
PST Archival management
OneDrive Access controls

Qualifications
Preferred.

• work experience for Exchange/outlook product over 5 years.
• support experience for EXO over 5 years.
• PowerShell, PNP Shell

Required for Exchange

• 3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
• Deep understanding in Exchange architecture
• Deep troubleshooting skills with Exchange
• Experience with Exchange 2010, 2013 and 2016
• Experience with Windows Server 2012 and 2016
• Design, administration and, or support experience with Exchange On-Premise and Exchange Online environments
• Experience with Migrations to Exchange On Premise to Exchange Online
• Troubleshooting skills with Exchange Transport and Client Access
• Troubleshooting experience with Devices syncing.
• Experience with Exchange Disaster Recovery scenarios
• Deep understanding of Active Directory and DNS
• O365 Security and Compliance related technologies (eDiscovery, DLP, ATP, OCAS, etc.)

Required for Outlook

• Microsoft Office applications and Outlook 2010, 2013, 2016
• Microsoft Office 365 and, or Exchange on-premises servers administration (2007, 2010, 2013, 2016)
• Windows Server concepts and administration (Active Directory, Group Policy Management, Networking)
• Networking (HTTP, DNS, TCP, IP)
• Outlook for iOS, Outlook for Android, and Outlook for Mac

Language Qualification: English Language: confident in reading, writing and speaking.

About Pitney Bowes
Pitney Bowes (NYSE: PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at https://www.pitneybowes.com/in .

Only Talent Matters at Pitney Bowes

Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage ‘Blind Applications’ from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application.
Watch the video here: https://www.youtube.com/watch?v=dNB-K5KFU78

Watch the videos below for more information about Life at Pitney Bowes:
Who we are
Pitney Bowes All Stars
Pitney Bowes named a Great Place to Work®
Pitney Bowes Gratitude Video
Pitney Bowes COVID Care

We will:

• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally ( P B Live Well )

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.

All interested individuals must apply online.