WPP is a creative transformation firm that uses creativity, technology, and innovation to build better futures for its employees, clients, communities, and the planet. With a global presence in 110 countries and a network of 115,000+ talented professionals, WPP operates through an integrated offering of communications, experience, commerce, and technology.
WPP serves leading global organizations, including Ford, Unilever, P&G, Google, HSBC, and the United Nations, and has a strong presence in financial markets:
✔ 61 of the FTSE 100
✔ 307 of the Fortune Global 500
✔ All 30 companies in the Dow Jones 30
✔ 62 of the NASDAQ 100
WPP is committed to gender equality and ranks 20th in the FTSE 100 for Women on Boards and first in the Bloomberg Gender Equality Index.
GroupM, a division of WPP, is the largest media investment firm in the world. In fact, one in every three advertisements worldwide comes from GroupM.
Global Investment Systems (a key part of WPP IT) is currently seeking a Support Analyst to provide operational and application support for our:
✔ Investment Data Warehouse Solutions
✔ Bespoke Applications
✔ Reporting and Visualization Dashboards
This role, based in Chennai (Global Engineering Centre), supports multiple global regions and ensures that systems meet service-level agreements (SLAs).
At GroupM, we prioritize a culture of diversity and inclusion because our people are our greatest strength.
✔ Collaboration & Problem-Solving – Ability to work with cross-functional teams to resolve complex technical issues.
✔ Communication Skills – Strong verbal and written communication to articulate support-related issues, statuses, and solutions.
✔ Technical Proficiency – Hands-on application support experience with Microsoft technology-based solutions.
✔ SQL & Data Analysis – Ability to write moderately complex SQL queries for data profiling and analysis.
✔ Data Integration & System Interfaces – Experience working with sFTP, Blob storage, ETL artifacts, and APIs.
✔ Troubleshooting Tools & Techniques – Familiarity with event viewer, log file analysis, and debugging tools.
✔ Enterprise BI Tools – Hands-on experience with Power BI or similar enterprise business intelligence tools.
✔ Time Management & Attention to Detail – Ability to meet deadlines, multi-task, and manage multiple priorities effectively.
✔ Self-Motivation & Learning Agility – Quick learner with strong problem-solving skills and a customer-first mindset.
✔ Shift Flexibility – Willingness to work in global time zones to support international teams.
✔ Cloud Support & Maintenance – Experience with Azure, GCP, or other cloud environments.
✔ Data Warehousing Concepts – Knowledge of relational and dimensional data modeling.
✔ Industry Knowledge – Familiarity with the advertising or media industry.
✔ Agile Methodologies – Hands-on experience with Agile frameworks.
✔ Microsoft Technologies – Knowledge of Stored Procedures, SSIS, SSAS, .NET C#, Azure Data Stack.
✔ Networking Basics – Understanding of ping, telnet, nslookup, and connectivity troubleshooting.
✔ Authentication & Security – Experience troubleshooting Azure/Okta Authentication and knowledge of Azure Active Directory (AD) (e.g., account expiration, account lockouts, etc.).
???? Degree: Bachelor’s degree in Computer Science, Computer Engineering, Data Analytics, Information Technology, or a related field.
???? Experience: 5 to 7 years of full-time professional experience in Application Support & System Maintenance.
???? Open-Minded & Inclusive – You embrace diverse perspectives, encourage collaboration, and value different points of view.
???? Optimistic & Innovative – You believe in the power of talent, technology, and creativity to drive meaningful change.
???? Exceptional & Ambitious – You thrive in a team environment, pushing boundaries to achieve extraordinary results.
???? Passionate People & a Thriving Work Culture – Join a workplace that fosters creativity, innovation, and collaboration.
???? Unparalleled Growth Opportunities – Work on projects with global scale and impact.
???? Challenging & Stimulating Work – Be part of a creative problem-solving team that delivers unique and transformative solutions.
???? Are You Ready to Take on the Challenge? Apply now! #LI-Onsite
WPP is an equal opportunity employer, and all applicants are considered without regard to race, color, religion, gender, age, nationality, marital status, disability, or any other legally protected status.
We strive to build a diverse workforce that reflects the global community we serve. For more details on how we use candidate information, please review our
???? Join WPP and be part of a global leader in creative transformation!
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