Swiggy Careers | Free Job Alert | Back Office Executive Post

Overview

Job Opportunity: Front Desk Manager - Swiggy Recruitment 2024

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Position Overview

Title: Front Desk Manager
Company: Swiggy
Location: Opportunities available near you

The Front Desk Manager is responsible for overseeing the operations of Swiggy’s front desk, managing the team, addressing customer inquiries, and ensuring seamless daily operations.

Job Responsibilities

• Manage the front desk team effectively.
• Handle customer inquiries and ensure prompt resolution.
• Oversee the smooth flow of front desk operations.
• Coordinate with other departments to align operations.
• Maintain the cleanliness and organization of the front desk area.
• Resolve customer complaints with professionalism.
• Train and onboard new employees for the front desk team.

Requirements

• Customer Service Skills: Exceptional ability to handle and resolve customer inquiries professionally.
• Organizational Skills: Strong organizational and time-management capabilities.
• Technical Proficiency:
  • Proficient in Microsoft Office Suite.
  • Experience with Customer Relationship Management (CRM) software.
• Attention to Detail: Highly organized and detail-oriented.
• Team Leadership: Experience in managing and training a team is a plus.

Additional Notes

Swiggy is seeking a highly organized, detail-oriented professional with outstanding customer service skills.

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