Executive Assistant

Overview

Job Details

Location

Chennai, Tamil Nadu • Hybrid Work

Benefits

• Health insurance
• Paid sick leave

Full Job Description

Overview

The Executive Assistant Services (EAS) Team provides end-to-end administrative and business planning services, operating on a hybrid work model. This enables individuals to work remotely with the Senior Leadership Team while participating in on-site training and collaborative sessions to share best practices with peers.

Key Responsibilities

Service Delivery

• Mailbox/Calendar Management:

  • Manage service recipient’s mailbox, including drafting responses, scheduling appointments, setting reminders, coordinating travel, and handling expenses.
  • Resolve appointment/scheduling conflicts efficiently.
  • Update calendars with details such as public holidays, remote work days, and travel itineraries.

• Meeting/Event Management:

  • Plan and organize meetings, including agenda preparation and accurate recording of minutes/actions.
  • Coordinate weekly team meetings and track action items to ensure completion.
  • Arrange meeting facilities (e.g., rooms, video conferencing) and manage meet-and-greet protocols for external visitors.

Travel and Expense Management

• Plan travel itineraries ensuring adequate buffers for departures and arrivals.
• Book preferred airlines, hotels, and transportation options per company policies.
• Prepare necessary travel-related documents (e.g., visas, migration requirements).
• Validate and submit travel expense claims, ensuring compliance with company policies.
• Maintain detailed expense records and receipts, scanning and filing as needed.
• Proactively guide service recipients on expense policy limits to avoid overspending.

Administrative Support

• Ensure adequate supplies of business essentials (e.g., business cards, office supplies, software, hardware).
• Manage filing systems for hard/soft copies of documents, ensuring confidentiality and access control.
• Create/edit presentation decks adhering to company branding guidelines.
• Administer SharePoint, including document management and technical troubleshooting.
• Maintain and update the team’s internal site, including creating content and formatting articles.

Project and Vendor Management

• Manage mini-projects or ad-hoc tasks with regular updates on progress.
• Coordinate vendor quotes, raise purchase requests, and ensure timely payment processing.

Recruitment and Onboarding Support

• Collaborate with Talent Acquisition (TA) for candidate management, from resume collation to interview scheduling.
• Track recruitment progress and ensure compliance with onboarding policies.

Regulatory and Business Leadership

• Exhibit exemplary conduct and adhere to the highest ethical standards, ensuring compliance with all applicable laws, regulations, and the company’s Code of Conduct.
• Support the organization’s goals to achieve desired outcomes under the Conduct Principles.
• Effectively identify, escalate, and resolve risks, conduct issues, and compliance matters.

Key Stakeholders

• Senior Leadership in the Group
• Other internal and external stakeholders

Qualifications and Skills

Education

• Bachelor’s degree from a recognized university.
• Additional secretarial certifications (preferred).

Experience

• 3-7 years of relevant experience as an Executive Assistant, Personal Secretary, or Office Administrator in an international organization.

Technical Skills

• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, SharePoint).
• Strong business communication skills in English (written and spoken).
• Ability to handle virtual meetings and calls on platforms like Microsoft Teams and Zoom.

About Standard Chartered

Who We Are
Standard Chartered is a global bank that thrives on agility and innovation. With over 170 years of history, we strive to make a difference for our clients, communities, and employees.

Our purpose is to drive commerce and prosperity through diversity, aligned with our brand promise: Here for good. We champion inclusion, challenge the status quo, and work collaboratively to achieve long-term success.

Our Values

• Do the right thing: Act with integrity and put clients first.
• Never settle: Continuously improve and innovate.
• Better together: Foster inclusivity, collaboration, and mutual support.

What We Offer

In line with our Fair Pay Charter, we provide competitive benefits to support employees’ overall well-being:

• Financial: Retirement savings plans, health, and life insurance.
• Time-off: Annual leave, parental leave (20 weeks), volunteer leave, and sabbaticals.
• Work-Life Balance: Flexible working arrangements and patterns.
• Well-being: Access to digital wellness platforms (e.g., Unmind), mental health resources, and employee assistance programs.

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