Travel Operation Executive

Overview

Job details

Here’s how the job details align with your profile.

Pay

• ₹10,000 - ₹20,000 a month

Job type

• Permanent

• Full-time

Shift and schedule

• Day shift

• Fixed shift

 

Location

Sakinaka, Mumbai, Maharashtra

 

Full job description

We are seeking a detail-oriented and proactive Travel Operation Executive to join our team at Tripzolo Pvt Ltd. The ideal candidate will manage and coordinate all aspects of travel operations, ensuring seamless service delivery and excellent customer satisfaction.

Key Responsibilities:

• Travel Arrangements and Coordination:
• Plan and organize travel itineraries, including flights, accommodations, transportation, and activities.
• Handle bookings and confirmations for customers using travel management systems.
• Customer Service:
• Communicate with clients to understand their travel preferences and provide customized solutions.
• Respond promptly to inquiries, resolve issues, and offer travel advice.
• Documentation:
• Prepare and manage travel-related documents such as tickets, itineraries, invoices, and permits.
• Assist with visa applications, travel insurance, and compliance with travel policies.
• Vendor Management:
• Liaise with airlines, hotels, transport providers, and local tour operators to ensure service quality and timely delivery.
• Negotiate rates and maintain strong vendor relationships.
• Problem-Solving:
• Address last-minute changes or challenges during travel and provide effective solutions.
• Ensure smooth handling of cancellations, rescheduling, and refunds.
• Feedback and Reporting:
• Collect client feedback post-travel and implement improvements.
• Maintain accurate records and provide periodic operational reports to management.

Key Skills and Qualifications:

• Education: HSC
• Experience: Minimum 1 years in a travel operations or similar role.
• Technical Skills:
• Familiarity with GDS (Global Distribution Systems) like Amadeus or Galileo is a plus.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Soft Skills:
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Problem-solving and critical thinking.
• Language Proficiency: Fluency in English; knowledge of additional languages is advantageous.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

• Day shift
• Fixed shift

Experience:

• total work: 1 year (Required)

Work Location: In person